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Unfortunately, I signed my lease before I realized how unprofessional this business was. Our realtor constantly feeds us false information (costs, move in/out dates, amenities, etc) and she is extremely unreliable. They don't respond to emails and they handle things very poorly. I would NOT recommend.
Patrick helped me find the perfect studio! He patiently listened to my very long list of apartment requirements and showed me apartments that were all great options. After spending over a month of unsuccessfully working with other brokers, I was amazed that Patrick was able to help me find an apartment within the same day. He was on time for every meeting and he didn't waste my time by showing me apartments that were not even close to what I was looking for. Even after I signed the lease, Patrick always answered my calls and patiently answered my numerous questions. Patrick was wonderful to work with and I highly recommend him and Harvard Ave. Realty!
Since my review (3 years ago I might add) - I've been contacted multiple times being asked to remove my review. One even going so far as to say my review was the reason someone was fired. This place clearly has issues far beyond one employee. Stay away. They don't deserve business if they can't even manage their own.
Also since some of the people who have messaged me have also posted 5 star reviews - I would take those with a grain of salt. They are clearly having their own employees lie and write positive reviews.
I worked with Tom and David at Harvard Ave Realty and both were great. I appreciated their honesty, professionalism, and that they didn't try to sell me on or show me apartments out of my price range. Tom was very responsive, professional, and worked hard to show me apartments that met my criteria. This was by far one of the more pleasant experience I've had with a realty company in Boston. I'd gladly work with them again if I need to find another apartment in the Boston area.
I'm a little confused and disappointed that others on this page have given Harvard Ave Realty such poor reviews. In my experience this agency is as good as it gets. I came to Boston University last summer to take some summer classes - also Boston has been on my list of places to visit for some time. Harvard Ave Realty was incredibly helpful and accommodating in my search for a short term rental for the summer. What I appreciated the most was that this whole process was entirely last minute and yet they still managed to help me find a great apartment close to campus - and within my budget! I would highly recommend Harvard Ave Realty to anyone searching for an apartment in the Boston area. 5 stars!