I see some negative reviews with Harvard Ave Realty, but my experience was with one agent in particular, Dan Patzelt. Dan showed us a place we unfortunately weren't too happy with once we saw the size, but we went back to his office after at 8PM and he sat with us for over an hour going through listing by listing to find something for us. He was candid regarding location, landlords, price points, etc. In the end, we found something in Brookline that was a great deal though another agency, but Dan was still in contact with us.

He sent us an email asking how the search was going and once we mentioned finding a place, not only did he wish us well but he actually gave us a contact to reach out for to rent parking!

If you're looking for a place in Brighton/Allston, reach out to him, I swear he knows everyone in the area.

  Some of these reviews make me really angry. I grew up with parents as realtors, and I've met some pretty bad ones in my day... so I know the sour taste they can leave behind in your mouth. As a freshman at BU I first looked up Inbound Realty and was SO turned off by their awful and pushy service that I didn't move off campus. As a sophomore looking for housing for my Junior Year, I stumbled upon Harvard Ave Realty and came across a Realtor named Dan Patzelt.
Honestly my situation was horrific.  I had two weeks to find an apartment, and I was overseas without ANY internet connection for most of my transaction. Dan worked above and beyond to get me an apartment.
On top of that, when I landed in America the entire office helped me unload my 4 suitcases off the curb, into the office, and helped me move into my apartment THAT DAY (again I gave them 2 weeks notice.) Almost every agent in the office was so helpful that day. They helped me get a parking spot, worked with me even though I was probably the most difficult client they had. On top of that, I was getting a studio. That means they were making very little money on me.

I have to think that some of these reviews are coming from disgruntled customers who didn't necessarily "get there way" which if you live in Boston for more than a year, you can understand not every apartment is going to be perfect for the price you're asking. Honestly, I'm not sure why some agents are getting bad reviews, but I can say I've dealt with four real estate agencies in the Allston/Brookline area and this is the ONLY one i'd recommend to a friend (and I have several times), and I'd recommend any Realtor there.

  I had a fantastic experience with this realty! David helped me find the condo of my dreams and I am forever grateful to him and his team. He had great insight, knew the area extremely well and took the time to show me many different options. When the time came to negotiate the price David made every effort to get me the best deal possible. He is extremely professional and knowledgeable.
I would definitely use this realty again in the future and have told many of my friends and coworkers about the great experience I had!

  I can only say amazing things about David and his team! Professional and get the job done!! David has found amazing tenants for my units for the past 3 years and any time there was an issue, all calls or emails were answered promptly - Professional and a pleasure to work with! They take the stress out of the hands of the landlord and even make the moving or changing of tenants process an easy one! I recommend Harvard Ave Realty for landlords and tenants!!!!

  I never thought I would deal with such a horrible and dishonest realty. It was my first time dealing with brokers in Boston and I had no experience.  The mistakes they made are uncountable. They deposited my money into the landlord's account before the deal went into fruition. They didn't give me any receipt and thought photocopying cash was an acceptable receipt. They modified the address and broker fee on the brokerage disclosure form after we signed the paper. They kept pushing for the deal to happen although it was clearly a complicated situation that we needed to walk away from. They didn't give us the addendum till lease signing day and then blamed us for not taking the house because the realtor worked so hard and they kept demanding their broker fee even though we ended up without a house and even though only 2 of the 4 people signed the broker fee agreement which clearly sated that: all prospective tenants must sign prior to moving forward with the application. when I went to get my money back, they didn't give me all of it, and David, the owner, was very rude to me and treated me disrespectfully and charged me a $200 application fee though only 2 people signed the applications. I am still in the process of the dealing with the landlord to get my money back. All of this wouldn't have happened had they been professional and ethical.