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We just signed a lease today on an apartment with Sean Paine (Champagne Sean Paine). My roommates and I were apartment searching for months with other agencies and backed out of a place with another agent just so we could give our business to Sean. Everyone at the office was incredibly friendly and helpful and we couldn't be happier about our new place. I really couldn't have asked for anything more from Harvard Ave Realty.
I really wish I could give this place less than one star. I just saw an ad posted yesterday for what was described as a studio in Brighton for $875 or something. I called the number and the guy who answered, who did not give his name, rudely informed me that the apartment was actually a shared two bedroom looking for a roommate, and that it was already taken. He asked what I'm looking for, and I said I'd prefer a one bedroom or studio since we're a couple with a dog. He then laughed out loud and smugly said "I'm sure I'm not the only person to tell you this, but you're going to have to realllly lower your expectations if you think you're going to find a place, ha!" Really?! What an unprofessional, derogatory response. If he hadn't responded in such an obnoxious way, I would have told him that my budget is far higher than $800 something/month, and maybe he could have found me something that met my apparently laughable criteria. Rather than explain that, I told him I wouldn't be giving my business to such a huge douche and hung up on him. He then called me back from his cell phone to say that he didn't mean to be rude and made some attempts to secure my business. I asked if I could talk to his manager, to which he replied "uh... I actually am the manager" (which I highly, highly doubt). I told him not to laugh at potential clients and hung up again.
Don't give these assholes your business. Not only do they routinely engage in false advertising, their uppity agents laugh at customers seeking their business. I don't think it gets much worse than these guys.
I had a fantastic experience with this realty! David helped me find the condo of my dreams and I am forever grateful to him and his team. He had great insight, knew the area extremely well and took the time to show me many different options. When the time came to negotiate the price David made every effort to get me the best deal possible. He is extremely professional and knowledgeable.
I would definitely use this realty again in the future and have told many of my friends and coworkers about the great experience I had!
I'm not sure why there are so many bad reviews of Harvard Ave Realty! My boyfriend and I were looking for a one bedroom off-campus to save money. We didn't have a big budget and I was picky with what I wanted. Furthermore, apartments were renting out fast! We worked with Dan Patzelt and it was only a pleasure. He was very candid about the apartments and seemed to know a lot about the area. He was accommodating to our student schedules and even picked us up/dropped us off at our dorm sometimes on the way to or from showings. Now that we've moved in, the process was easy. Dan answered all of our questions and concerns. I'd definitely recommend Harvard Ave to others!