I was moving cross country & eager to find someone willing to work with my via FaceTime, and with my strict budget. I was impressed by my realtors demeanor & willingness to help! Once we secured a place, I was informed the apartment would not be cleaned or painted before we moved in. We agreed to doing it ourselves on the basis we would be compensated for materials / time. We had already paid for the month and had no where else to go in the mean time. So we cleaned and painted and painted... a few weeks went by and still no compensation check... somewhere within those first few weeks we ended up locking ourselves out and had to have the door handle replaced, we were told the money would just come out of the money that we were owed... it took us three months to actually see a check and when we finally did, it barely covered the cost of the paint we purchased (which was your basic white, nothing fancy) This company ripped us off... would not recommend to a friend or anyone ..

  Some of these reviews make me really angry. I grew up with parents as realtors, and I've met some pretty bad ones in my day... so I know the sour taste they can leave behind in your mouth. As a freshman at BU I first looked up Inbound Realty and was SO turned off by their awful and pushy service that I didn't move off campus. As a sophomore looking for housing for my Junior Year, I stumbled upon Harvard Ave Realty and came across a Realtor named Dan Patzelt.
Honestly my situation was horrific.  I had two weeks to find an apartment, and I was overseas without ANY internet connection for most of my transaction. Dan worked above and beyond to get me an apartment.
On top of that, when I landed in America the entire office helped me unload my 4 suitcases off the curb, into the office, and helped me move into my apartment THAT DAY (again I gave them 2 weeks notice.) Almost every agent in the office was so helpful that day. They helped me get a parking spot, worked with me even though I was probably the most difficult client they had. On top of that, I was getting a studio. That means they were making very little money on me.

I have to think that some of these reviews are coming from disgruntled customers who didn't necessarily "get there way" which if you live in Boston for more than a year, you can understand not every apartment is going to be perfect for the price you're asking. Honestly, I'm not sure why some agents are getting bad reviews, but I can say I've dealt with four real estate agencies in the Allston/Brookline area and this is the ONLY one i'd recommend to a friend (and I have several times), and I'd recommend any Realtor there.

  I cannot praise Orit Aviv highly enough--she was exactly the type of broker I didn't know I needed to secure the housing I wanted. I'd contacted Orit regarding a listing that had already been rented, but she was incredible in helping me find other options. She was transparent and honest about the apartments we saw, incredibly easy to communicate with, and proactively sent me listings that fit what I was looking for that weren't available online. I can't say enough good things about Orit: she knows what she's doing and she's good at it. Because of her I found exactly what I was looking for: she helped me navigate an ever-changing, fast-moving housing market swiftly and successfully. A process that would have been stressful and headache-inducing was made easy and painless thanks to Orit. Best broker I've ever had, hands down.

  We were struggling to find an apartment FAST when we heard some excellent reviews about Orit. We were a bit hesitant about using a realtor at first but Orit quickly put our mind at ease as she proved to the most efficient, patient and reliable realtor we could possibly hope for. She was very informative and helpful, was candid about every apartment she had to offer, and seemed to genuinely try to find the best option for us. As we were just moving to Boston she had the knowledge and experience to steer us to neighborhoods that were right for us. We ended up finding a nice apartment that perfectly suits our needs within just a few days. with Orit the search for an apartment, signing the lease and the entire move was very smooth and easy. Thanks!!

  I can only say amazing things about David and his team! Professional and get the job done!! David has found amazing tenants for my units for the past 3 years and any time there was an issue, all calls or emails were answered promptly - Professional and a pleasure to work with! They take the stress out of the hands of the landlord and even make the moving or changing of tenants process an easy one! I recommend Harvard Ave Realty for landlords and tenants!!!!