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My two roommates and I had a great experience with Maurika. Seems like the one-star reviews concern other realtors, so I'd recommend asking for her when you call! My two roommates and I got a really cute and affordable 2-bed with a roof deck through Harvard Ave.
Maurika was very flexible with timing, and organized both a viewing and a lease signing after work hours, making it really convenient for us. She put us in contact with the current tenants, and we were able to negotiate over taking some of their furniture. She also helped us negotiate with the landlord about having an extra roommate when he originally only wanted to rent to two people. Additionally, she gave us her phone number and was happy to take calls outside of work hours. Maurika was able to meet us right at the apartment to get the keys instead of the office.
The only issues we had were that we only got one set of keys, which was inconvenient, and we weren't entirely solid about move-in time until the day before. It was a Sept. 1 move, though, so that's how those things go. Anyway, that's why Harvard Ave is 4, not 5, stars.
Overall a great experience! Would definitely work with Maurika again for housing in Brookline/Allston.
I would totally recommend Dan Patzelt, or as my roommates and I call him, realtor Dan. He was extremely helpful in our apartment hunt process and definitely gave us the insider tips to truly find what we all wanted. The best part was that he was very accommodating, being able to meet with us and answer our questions quickly and efficiently.
I do not know about havard ave realty as a whole, but I can tell you choosing realtor Dan will not be a mistake.
Unfortunately, I signed my lease before I realized how unprofessional this business was. Our realtor constantly feeds us false information (costs, move in/out dates, amenities, etc) and she is extremely unreliable. They don't respond to emails and they handle things very poorly. I would NOT recommend.