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One star is too much for this business. I replied to a posting on Craigslist.com and Susan DeLeo called me. When I told her I was a grad student without a co-signer, she hung up on me. This by fat has been the most unprofessional behavior I've dealt with. These people want an arm and a leg for sub par apts.
F.Y.I - if you didn't abruptly hang up on me I was going to tell you that I would be paying a year'a rent upfront in full.
Since my review (3 years ago I might add) - I've been contacted multiple times being asked to remove my review. One even going so far as to say my review was the reason someone was fired. This place clearly has issues far beyond one employee. Stay away. They don't deserve business if they can't even manage their own.
Also since some of the people who have messaged me have also posted 5 star reviews - I would take those with a grain of salt. They are clearly having their own employees lie and write positive reviews.
Definitely the best real estate office in all of Boston!!!!! I've rented my apts in the past through other offices but I have to eat say, Harvard Ave Realty had the best customer service and made my apt hunt fast and easy !!
I rented my apt through David who was very friendly and helpful. The other employees in the office were also very friendly Everytime I've been in the office.
Unfortunately, I signed my lease before I realized how unprofessional this business was. Our realtor constantly feeds us false information (costs, move in/out dates, amenities, etc) and she is extremely unreliable. They don't respond to emails and they handle things very poorly. I would NOT recommend.