We just signed a lease today on an apartment with Sean Paine (Champagne Sean Paine). My roommates and I were apartment searching for months with other agencies and backed out of a place with another agent just so we could give our business to Sean. Everyone at the office was incredibly friendly and helpful and we couldn't be happier about our new place. I really couldn't have asked for anything more from Harvard Ave Realty.

  One star is too much for this business. I replied to a posting on Craigslist.com and Susan DeLeo called me. When I told her I was a grad student without a co-signer, she hung up on me. This by fat has been the most unprofessional behavior I've dealt with. These people want an arm and a leg for sub par apts.

F.Y.I - if you didn't abruptly hang up on me I was going to tell you that I would be paying a year'a rent upfront in full.

  Like many, I abhor the Boston housing market. And I find the brokerage system to be borderline criminal, so I'm not often warm towards realtors. But Orit Aviv was different, and tremendously helpful. She did not push an apartment, and seemed honest about its ups and downs. Those are not givens, and good signs-- but where she really impressed me was putting together the paperwork that same day and pushing the deal through. It made the hassle factor for me significantly, significantly less. If I'm ever looking in Boston again, I'd call Orit rather than look through listings. Really that good.

  I was moving cross country & eager to find someone willing to work with my via FaceTime, and with my strict budget. I was impressed by my realtors demeanor & willingness to help! Once we secured a place, I was informed the apartment would not be cleaned or painted before we moved in. We agreed to doing it ourselves on the basis we would be compensated for materials / time. We had already paid for the month and had no where else to go in the mean time. So we cleaned and painted and painted... a few weeks went by and still no compensation check... somewhere within those first few weeks we ended up locking ourselves out and had to have the door handle replaced, we were told the money would just come out of the money that we were owed... it took us three months to actually see a check and when we finally did, it barely covered the cost of the paint we purchased (which was your basic white, nothing fancy) This company ripped us off... would not recommend to a friend or anyone ..

  I never thought I would deal with such a horrible and dishonest realty. It was my first time dealing with brokers in Boston and I had no experience.  The mistakes they made are uncountable. They deposited my money into the landlord's account before the deal went into fruition. They didn't give me any receipt and thought photocopying cash was an acceptable receipt. They modified the address and broker fee on the brokerage disclosure form after we signed the paper. They kept pushing for the deal to happen although it was clearly a complicated situation that we needed to walk away from. They didn't give us the addendum till lease signing day and then blamed us for not taking the house because the realtor worked so hard and they kept demanding their broker fee even though we ended up without a house and even though only 2 of the 4 people signed the broker fee agreement which clearly sated that: all prospective tenants must sign prior to moving forward with the application. when I went to get my money back, they didn't give me all of it, and David, the owner, was very rude to me and treated me disrespectfully and charged me a $200 application fee though only 2 people signed the applications. I am still in the process of the dealing with the landlord to get my money back. All of this wouldn't have happened had they been professional and ethical.